General support, privacy and copyright:
No guaranteed response time is offered. The project does not currently publish a telephone number, postal address or contact form.
[REQUIRES OPERATOR REVIEW: legal entity, registered address, telephone number, response-time policy, data protection representative and complaint process.]
What to include
Download or technical issue
- The public source URL, if it is safe and appropriate to share.
- The format or quality you selected.
- The error message shown by FAST-VID and the approximate time of the issue.
- Your browser and operating system if the problem is visual or browser-specific.
Privacy request
- A clear description of the request.
- The approximate date and time of the relevant session or job.
- Any information needed to locate the relevant record, if available.
No formal privacy-request workflow or guaranteed deletion process is currently implemented. Requests are handled manually, and the operator must confirm identity-verification and response procedures.
Copyright or takedown notice
- The details requested on the Copyright & Takedown page.
- Use the subject line “Copyright notice”.
Abuse or security
- A description of the issue and relevant public URL.
- Do not send passwords, session cookies, CSRF tokens or other secrets.
Related pages
Read the Privacy Policy, Terms of Service, Cookie Policy, Copyright & Takedown and Advertising Policy.